Quality Control
Merrill Brink is deeply committed to quality. We’ve built our business around a total commitment to a first-class quality control services that apply to everything we do.
Every year, we open our quality systems to independent auditors to inspect our adherence to registered quality processes. We solicit and implement customer feedback into these processes, which results in a cycle of continuous and measurable quality improvements. This means that our processes are defined, measurable, repeatable and constantly being inspected and refined.
Merrill Brink is:
- Certified to ISO 9001:2008, an international standard that addresses processes and procedures documenting a Quality Management System
- Certified to ISO 27001:2005, which refers to security control procedures for protecting information assets in our company
- Registered to EN 15038:2006, which is a European quality standard developed by the European Committee for Standardization specifically for translation companies
- Certified to ISO 13485:2003, which speaks to the maintenance of quality processes for medical device companies and related services
- Registered to ISO 14971:2007, which addresses assessing risk management during the entire lifecycle of translation services for medical device clients
Our customers benefit directly and indirectly from our commitment to quality. Our customers know their language translation projects will be handled by professionals with years of risk management experience and a focus on quality. In addition, our quality control services have enabled us to drive cost and time out of the process, resulting in financial savings for our clients.
Quality control services you can count on
When you need an expert language solutions provider with proven results, backed by a commitment to first-class quality control services, contact the market leader – Merrill Brink International.