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IVR Solutions

Interactive voice response (IVR) systems have rapidly become a part of every day life for people throughout the world. Companies offering products with embedded IVR systems in the global marketplace must be able to quickly and accurately translate them into multiple languages.

However, the creation of professional IVR translations is a complex process that requires expert language and technical skills and resources. That’s why so many companies rely on Merrill Brink International.


A leading language translations provider with a comprehensive IVR solution

For years, Merrill Brink has helped companies of all sizes and industries effectively translation their IVR products for their multilingual customers. Merrill Brink provides comprehensive IVR solutions for companies all over the world. We’ve worked on a wide range of IVR projects for:

  • Telecommunications systems
  • Automotive “hands free” systems

We offer all types of multimedia translation services including:

  • Voice prompt translation
  • Talent recruiting
  • Cultural consulting
  • Professional voice recording
  • Multilingual production
  • Audio engineering
  • System testing and validation

Robust ISO standards for quality systems and risk management

Merrill Brink International is committed to quality and risk management. We are certified to ISO 9001:2008, and also certified to ISO 27001:2005; registered to EN 15038:2006; certified to ISO 13485:2003, and registered to ISO 14971:2007. Together, these standards provide assurance that the most stringent process and quality standards for IVR solutions are followed.


The preferred IVR solution provider

Find out why so many companies rely on Merrill Brink International and our professional IVR solutions. Contact us today for a free quote on your next project.

Contact Merrill Brink today.


Merrill Brink International, a leading language services provider with more than 30 years of experience, offers comprehensive, scalable internationalizationlocalization and globalization services for global companies. Our services include professional business translation, document translation, technical translationwebsite translation and more. We provide expert software localization and website localization services, supported by comprehensive testing services, including software testing and website testing. Merrill Brink is a recognized leading provider of software translationmedical translation and automotive translation. We also offer extensive legal document translation services including legal document review and machine translationContact us for more information.