BugTrac
Efficient online defect tracking tool
When you’re managing complex translation and localization projects, you need an efficient defect tracking and reporting communications tool that keeps all team members informed and ensure that critical issues are resolved. Merrill Brink has created exactly the tool you need – BugTracTM.
BugTrac is an intuitive, Web-based defect tracking system. We provide BugTrac to all of our clients free of charge. Designed to address the complexities of software defect tracking, it works well for all kinds of projects.
Complete visibility
BugTrac provides complete visibility into defect testing activities. Project teams easily can track each stage of the defect life cycle from the moment the defect is logged by the tester; analyzed and fixed by the engineer; regression tested and closed. BugTrac provides a complete audit trail of each activity.
Easy communication between project team members
All project team members can collaborate more effectively, in less time. BugTrac can track defects and design changes, facilitate communication between teammates and manage quality assurance. All activities are managed via a centralized point of control.
Reduce project costs while improving quality
Merrill Brink applies a multi-step training process for our testers to ensure an efficient, effective defect tracking workflow. We provide all testers with complete BugTrac training and supplement it with easy-to-use “best practice” reference guides. Our engineers work closely with testers to ensure that best practices are followed on every project. By providing and implementing such strict guidelines, we help our clients reduce overall project costs while improving quality.
Benefits of BugTrac
- Specifically designed to track localization project activities
- Facilitates open communications between all project stakeholders
- Enables users to easily prioritize activities
- Allows users to easily monitor bug/defect status and resolution
- Provides easy-to-use search and reporting tools
- Maintain audits trails to ensure all changes are tracked
- Includes a built-in knowledge base to store historical data/defects for future reference
- It is interlinked closely with Merrill’s tools like iTrac®, allowing users to work seamlessly between project management and bug tracking systems
- Can be customized according to client-specific requests.
Find out how you can streamline your localization testing activities with BugTrac.